Scrolling problem as Arrow keys has Stopped Working on Mozilla Firefox – How to fix it?

By -

Do you face problem while scrolling down on a webpage on Firefox browser? Many users face this problem while scrolling down a webpage the arrow keys stop functioning or doesn’t work properly. When you start scrolling the webpage you see that the cursor starts moving character by character in the text of the webpage very much alike to what you see in a text editors like Notepad or Microsoft Word. Here is the tutorial to fix the scrolling issues related with the keyboard arrow keys in Mozilla Firefox.

scrolling problem with arrow keys mozilla firefox
Many users out there might have faced this kind of similar issues while browsing with Mozilla Firefox. The typing cursor is seen on the text of the webpage. It seems like typing text and scrolling over the typed text on your computer. This is an irritating factor if this appears to be frequent.

The culprit behind this scrolling issue is Caret Browsing. This feature when gets activated accidentally or due to any Add-on, the scrolling issue starts. To fix this issue you need to turn the feature off in the browser.

To resolve the issue, perform the following steps given below.

  • Open Firefox Browser and click on Options from the menu bar or under orange Firefox button
  • When the option windows opens, click on the Advanced tab and disable Always use the cursor keys to navigate within pages option present under the General tab

firefox browser options

  • Next, click on Ok to apply the changes.

Further, Caret Browsing option can be disabled by toggling the option on or off quickly by pressing F7 key on your keyboard. This will show a confirmation dialog box prompting to turn on or off the feature.

caret browsing
When you see this dialog and do not want to turn on Caret Browsing, then click No.

If you select Do not show this dialog again, you can bring back this warning dialog by setting the preference accessibility.warn_on_browsewithcaret to true.

To do so, follow the steps below

  • Type about:config in the Location Bar and hit Enter
  • Look for the preference name accessibility.warn_on_browsewithcaret
  • On finding it Double click on it to set it to true.

Another way to reduce such problems in the future, you can add the following in your user.js file. By doing this you will be able to off the Caret Browsing and have the warning dialog enabled in every session.

// Get SpaceBar, PageUp, PageDown, Home, End to work properly if F7 hit accidentally
user_pref(“accessibility.browsewithcaret”, false);
user_pref(“accessibility.warn_on_browsewithcaret”, true);

Once you have completed all the steps described above the problem will have fixed. You can now be able to scroll any webpage on the Mozilla Firefox Browser using the arrow keys on your keyboard.


Priyanka contributes to the Computer and Gadgets section on Techcular.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

What is 4 + 3 ?
Please leave these two fields as-is:
IMPORTANT! To be able to proceed, you need to solve the following simple math (so we know that you are a human) :-)